Energy retailers and their customers across the continent are reeling from the ongoing energy crisis. Ailing business models and outdated, monolithic technologies have been exposed for what they are: unfit for purpose.

Kaluza’s new white paper ‘Crisis as a Catalyst: Why Europe’s energy crisis calls for a technology overhaul of energy retailers’ provides a comprehensive review of retailers’ tech stacks and architectures  - the ‘Monolithic Dinosaur’, the ‘Spaghetti alla Microservices’ and the ‘Composable Building Blocks’ - and features insights from Accenture’s Utilities Europe practice and Australia's largest energy retailer, AGL. 

The paper frames retailers’ replatforming approach through three lenses: Costs, Customers and Commercials, and explains the importance of the right underlying technology to meet business objectives, boost resilience to market volatility and lead the way for customers in the energy transition.